Transformative AI Implementations
Explore how our AI solutions have driven success for our clients by enhancing their operations and customer engagement.
Large Scale CX Assistant
Opportunity
A global online retail leader needed to scale customer experience across 80+ countries while maintaining quality and reducing operational costs.
Solutions
Deployed an AI-powered voice assistant handling 22M calls across 80+ countries with 97% NLU accuracy. Built 100+ intents and integrated with existing CX infrastructure.
Results
300M customer interactions annually with 83% containment rate. 59M+ annual sessions processed with 5,000 sessions per second capacity.
Transactions
Countries
NLU Accuracy
Containment
Real outcomes. Real Results.
Our AI implementations have delivered measurable results across industries — from reducing costs and wait times to driving revenue and scaling operations globally.
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